Chaperone policy

We will always respect your privacy, dignity and your religious and cultural beliefs particularly when intimate examinations are advisable - these will only be carried out with your express agreement and you will be offered a chaperone to attend the examination if you so wish.

You may also request a chaperone when making the appointment or on arrival at the surgery (please let the receptionist know) or at any time during the consultation.

✨ YOUR SAFETY MATTERS ✨

We Are a Safe, Respectful Environment

Our practice is committed to providing a space where patients and staff feel safe, respected, and protected at all times.

We have zero tolerance for any sexualised, inappropriate, or disrespectful behaviour.

What We Expect From Everyone

Please treat staff and other patients with:

✔ Courtesy
✔ Respect
✔ Professional behaviour
✔ Appropriate boundaries

Inappropriate comments, gestures or behaviour will not be tolerated.

Chaperones Are Available

If you would like a chaperone present for any consultation or examination, please just ask. We are always happy to arrange this.

If You Feel Uncomfortable

Tell a member of staff.
We will:

• Listen
• Take your concern seriously
• Act to keep you safe

If Behaviour Crosses the Line

We will take action, which may include:

• A formal warning
• Removal from the practice list for serious or repeated behaviour
• Safeguarding or police involvement where necessary

Let’s Keep Our Practice Safe for Everyone

Thank you for helping us maintain a respectful, safe and supportive environment.

If you have questions or concerns, please speak to our reception or management team.