News

🌟 Happy National Receptionists Day! 🌟

As part of a new campaign, we’re reminding everyone:

You don’t know what happened on the call they just took. A little kindness goes a long way.

 

Thank you to our reception staff for your patience, compassion, and strength every single day.

Watch the campaign video here: https://www.youtube.com/watch?v=XrlETspRMlA

Notice: Social Prescriber Vacancy

We would like to inform our patients that we currently have a gap in our Social Prescriber provision while we actively recruit a new team member for this role.

If you require social prescribing support in the meantime, please don’t hesitate to let us know. We will ensure your details are passed on and the new Social Prescriber will make contact with you as soon as they are in post.

Thank you for your patience and understanding while we work to restore this valuable service.

Village Surgery is Piloting Heidi AI

We’re pleased to let our patients know that we are currently piloting Heidi AI—a new digital assistant designed to support GPs during consultations.

Please be assured that Heidi AI is not a recording system. It does not store audio or video of your appointment. Instead, it works securely in the background to help streamline clinical documentation, allowing your doctor to spend more time fully engaged with you, rather than typing notes during your consultation.

This pilot is part of our ongoing commitment to improving patient care and making the best use of technology to support our clinical team.

If you have any questions about the pilot, please speak to a member of our team.

You can request that this is not used during your consultation, please update this with the clinican you are visiting .

Kind Regards 

Village Surgery

Covid Spring Booster Vaccinations

Dear Patients 

We have received update with regards to this years eligibility and booking criteria for the COVID vaccination. 

Eligible Cohort - 

• adults aged 75 years and over
• residents in a care home for older adults
• individuals aged 6 months and over who have a weakened immune system

Booking Guidance 

Patients can book their vaccination through the NHS App, the NHS website or by calling 119 (Free to call).

Booking Link - Book, change, or cancel a COVID-19 vaccination appointment online - NHS

Please be aware that the surgery is not administering vaccinations for COVID this year and will be directing patients to this information.

Kind Regards 

Village Surgery 

Join Our PPG

Published on 14th Feb 2025

Medication Reviews

Dear Patients, 

We have recently reviewed our medication review policy and will be sending outr a medication review questionnaire moving forward to those patients eligible. This questionnaire is an information gathering tool to assist our pharmacy team with completing your medication reviews efficiently. 

If you receive a questionnaire please complete this in full and return to the practice to ensure that the team are not delayed in reviewing and prescribing your medications. 

We appreciate your support. 

Kind Regards 

Village Surgery 

COVID Vaccinations

Village Surgery will not be administering COVID vaccinations this season. If you are an eligible patient you can book an appointment through the National Booking Link (NBL) or alternatively attend a local pharmacy. 

https://www.nhs.uk/nhs-services/covid-19-services/covid-19-vaccination-services/book-covid-19-vaccination/  

Many Thanks 

Village Surgery 

Village Surgery Patient Zone

Patient Zone

Village Surgery patient support page overs patients helpful links, information and data regarding local and national services available.

As a practice we would like to promote self care and patient independence. We will provide you with the tools to look after your health care needs in a positive and effective way. 

Check out our 'Patient Zone' page, you can navigate to this page from our homepage. 

Many Thanks 

Village Surgery

Telephone Data

Dear Patients, 

As a practice we are continually looking at ways to improve our service. We are in the process of reviewing our call handling and call data at the surgery.

We have agreed to trial an extended call queue of 20 for a 1 week period to see if this will be of benifit to our patient population. 

If you would like to provide any feedback with regrds to this, please feel free to contact the surgery after 11am and update with a receptionist / send update via email to  ddicb.C81035-reception@nhs.net (non urgent matters only)

Thank you

Village Surgery

RSV Vaccinations

Dear Patients, 

From the 1st September Village Surgery will be commencing RSV (Respiratory Syncytial Virus) Vaccinations for all eligible patients.

Eligible Cohorts

There are different vaccinations for each cohort so clinics should be booked separately.

Programme for older adults aged 75 to 79 years old –

All adults turning 75 years old on or after 1 September 2024 will be eligible for the routine programme and should be offered a single dose of the RSV vaccine. A one-off catch-up campaign for those already aged 75 to 79 years old on 1 September 2024 will be undertaken at the earliest opportunity.

Programme for pregnant women to protect infants –

All women who are at least 28 weeks pregnant (the eligible cohort) on 1 September 2024, will be offered a single dose of the RSV vaccine. After that, pregnant women will become eligible as they reach 28 weeks gestation and remain eligible up to birth.

We will be inviting eligible patients over the next few months and book you into our RSV clinics. 

For further guidance regarding RSV please follow the below link - 

https://www.gov.uk/government/publications/respiratory-syncytial-virus-rsv-symptoms-transmission-prevention-treatment/respiratory-syncytial-virus-rsv-symptoms-transmission-prevention-treatment

Consent to collect information

Dear Patients, 

Please be aware that under GDPR legislation we are not able to give outpatient information to anybody apart from the individual this information is about, unless we have verbal consent from the patient. 

This is part of our ongoing commitment to protecting your privacy and ensuring the confidentiality of your medical information is secure.

Thank you for your understanding 

Village Surgery

Newsletters

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Summer 2020.pdf

Winter 2019.pdf

Autumn 2019.pdf